16 questions to expect when getting car insurance quotes | Insurance.com (2024)

1. What's the address where the vehicle is kept?

This question typically kicks off a car insurance quote. It's the first thing any insurance company needs to know.

Why they ask:Where you live has a big impact on insurance rates.

If you live in a metropolitan area, you'll normally pay more than someone who lives in a suburban or country setting. Insurers look at the number and severity of auto insurance claims in an area to calculate base rates. Cities typically have more traffic congestion and crime, which means more claims.

2. What is the year, make and model of your car?

You will need to know the vehicle's year, make and model, and trim level. You don't need the vehicle identification number (VIN) to get quotes, but it does make things easier, and it's required to buy the policy.

Why they ask:An insurer considers a vehicle’s claims history and repair costs when determining rates because some vehicles are a higher risk than others. The value of your car also matters. You can expect a luxury SUV to cost more to insure than an economy car because it would cost much more to replace.

This part isn’t about you – it’s about the risk factors associated with that particular vehicle.

3. How many drivers are in your household?

Give the number, and then be prepared to list all household licensed drivers.

Why they ask:Insurers assume all licensed household members will drive the insured vehicles, thus, it requires you to share who these individuals are so they – and their driving records -- can be taken into account when rates are calculated.

4. What is the primary use of your vehicle?

Be ready to say how you use your vehicle, such as:

  • Commuting to and from work or school
  • Pleasure
  • Business
  • Farm

Why they ask:If you're driving your car many miles every day for business, that is a different type of risk for an insurer than a car that sits in a parking lot at work or a pleasure car that sits in the garage most of the time.

5. How many miles do you drive each year?

You should have a fair estimate of how many miles you put on your vehicle annually. If you aren’t certain, try to calculate your weekly mileage and multiply by 52.

Why they ask:The more time you spend on the road each year, the more risk you present to an insurer. Average mileage varies, but with most insurers, it’s 10,000 to 12,000 annually. Discounts are often offered if you drive fewer miles, especially less than 7,000. Your rates will be higher if you drive many more miles than the average driver.

6. Does your car have an anti-theft device?

Knowing that you have an anti-theft device isn’t enough; you must know what type it is and if it’s active (you must arm it) or passive (arms automatically). Check out your vehicle’s manual if you’re uncertain.

Why they ask:You can get a discount on comprehensive coverage for having an anti-theft device. How much of a discount depends on what the device does. If the device can help track your car if it’s stolen, it’s worth a bigger discount than a simple audible alarm. Devices that work without you having to activate them – “passive” devices such as an engine immobilizer – get you a bigger discount than “active” devices that require installing a steering wheel lock or arm an alarm whenever you leave the car.

7. Is there a loan or a lease on the car?

Your insurance company needs to know if you own your car outright or if it's financed or leased.

Why they ask:It doesn’t make a difference in your rates, but it can determine what coverages and limits you need.

You will be required to buy collision and comprehensive coverage if you have financed or leased your vehicle. If you lease, many insurers will only offer you higher liability limits of 100/300/50 (or more) because that is what leasing companies require.

If you own your car outright, you can buy only the legally required coverages if you want to. If you have a loan or lease, the insurance company will need to list the company on the policy and provide them with proof of insurance.

8. What is the status of your license?

There are a few different types of licenses and statuses, such as:

  • Permit
  • Valid
  • Suspended
  • Revoked
  • Expired
  • Foreign license

The insurance company needs to know the status of all drivers.

Why they ask:To get insurance, you need to have a valid license. If you have a permit, suspended or revoked license, it will be harder to obtain a policy because not all insurers offer policies to new drivers (permit holders) or those whose current license status doesn’t allow them to drive. Foreign licensed drivers don't have a verifiable driving record, so they have a harder time finding insurance and pay higher rates. However, permit holders can be added to a policy with another fully licensed driver, such as a teen.

9. What is your marital status?

Select from married, single, divorced or widowed.

Why they ask:Married couples get a discount that individuals do not. Statistics have shown car insurance companies that married drivers are safer drivers.

10. What is your occupation?

Choose the job title that is closest to your current occupation from the list provided.

Why they ask:Insurance companies are all about risk. Data have shown that some jobs are correlated with fewer claims, which results in a discount. Educators, scientists and military members tend to get offered such discounts.

11. What is the highest level of education you’ve completed?

Select from a high school degree, vocational school training or any type of college degree (associate's to master's or beyond).

Why they ask:If you went to college and obtained a bachelor’s degree or above, a discount may come your way.

12. Do you or any other drivers in the household have any violations on your record?

The “look back” period for violations can be three to seven years. If you buy a policy, the insurance company will obtain a copy of your motor vehicle record. But for quoting purposes, it will rely on what you say.

Why they ask:Your driving record is one of insurance companies' most important rating factors. It’s a great indicator of the risk you pose as a driver. The more violations you’ve had, the higher the rates. The more recent the violation, the greater the perceived risk.

Conversely, having a clean driving record will give you a good driver discount with most car insurance companies.

13. Do you or any other drivers in the household have any accidents or claims on your record?

If you’ve had an accident, insurers want to know all about it -- the date and type of accident, whether a claim was paid, and, if so, how much was paid out for the claim.

Why they ask:Accidents again show the risk posed. Some accidents or claims may not affect your rates, such as damage that was caused by hail or hitting a deer. However, if there are multiple claims or accidents, even if you weren’t at fault for any of them, it shows a pattern that can raise your rates.

14. Do you own or rent your home?

Let the insurance company know if you own your home, rent, or if you have some other living situation, such as living with family or in a college dorm.

Why they ask:You may get lower rates if you’re a homeowner. Again, statistics show that homeowners tend to file fewer claims. The company may also offer to quote home or renters insurance for you to see if a bundling discount is available.

15. Are you currently insured?

If you're currently covered, say yes. If you’re looking for your first policy or to get a new policy after a gap in coverage, say no.

Why they ask:Insurers like drivers who have been continuously covered by insurance. If you have a gap in coverage that may raise your rates – or even keep some insurers from offering you a policy.

16. What coverages do you want on your policy?

If you want the same coverages, limits and deductibles as your present policy, have it handy to get the same coverage levels. You may want to discuss changing your coverage with an agent or representative to ensure you're not underinsured.

Why they ask:You can’t get a quote for car insurance unless the insurer knows what coverages, limits and deductibles you want to purchase.

Don’t just tell the insurer what you think it wants to hear.

Inaccurate information may help you get a better rate quote, but once inaccurate information is exposed -- and it will be during the underwriting process – your quote will no longer apply.

An insurance company can decide to decline to offer you a policy at all – which is likely if you failed to mention something big like a DUI – or change your rate. If the insurer has already issued the policy, it can ask for an additional premium to be paid to keep the policy intact, or it will cancel it.

If something is hiking up your rates, remember that every insurance company prices risk differently. It’s the whole point of shopping around.

In case you missed it

May 20, 202412 ways good drivers can lose their license
May 15, 2024Can you switch insurers before your current insurance expires?
May 10, 2024Should your teen be the primary driver on one of your cars?
May 7, 2024The best car insurance for seniors in 2024
August 7, 2023Does a texting while driving ticket affect insurance?
June 13, 2023Classic car insurance: What you need to know
June 13, 2023Why should you inform your car insurance company when you move?
June 12, 2023What is used to calculate my car insurance rates?
March 17, 202310 common auto insurance myths debunked
February 8, 2023Tips for first-time car insurance buyers
August 8, 2021Distracted Driving Survey 2021: Drivers confess to bad behavior
16 questions to expect when getting car insurance quotes | Insurance.com (2024)

FAQs

How to answer auto insurance questions? ›

Stick to the facts: Avoid giving an opinion about anything. Write down the adjuster's name and information for future reference. Do not guess answers: If you do not know the answer to a question, simply say so.

What questions does an insurance company ask? ›

Common Questions Insurance Companies Always Ask
  • Who was involved in the accident?
  • Was anyone else in the vehicle?
  • Who was in the other vehicle?
  • What led to the accident?
  • What happened, and why?
  • When did the accident occur?
  • Where did the accident occur?
  • Where were you going?

Why do car insurance companies ask so many questions? ›

Assessing Your Driving History

One of the primary reasons insurance companies ask questions is to assess your driving history. This includes your previous accidents, traffic violations, and claims you've made. They do this to gauge your risk as a driver.

What are 3 factors that insurance companies look at to determine how much your insurance is going to cost? ›

The cost of car insurance is affected by factors including your age, gender, location and marital status; the vehicle you drive; your annual mileage; your driving record; your claims history and even your credit score.

What is insurance best answer? ›

Insurance is a contract, represented by a policy, in which a policyholder receives financial protection or reimbursem*nt against losses from an insurance company.

How do you ace an insurance interview? ›

What are the best interview preparation tips for the insurance industry?
  1. Research the company. Be the first to add your personal experience.
  2. Review your resume. ...
  3. Practice common questions. ...
  4. Prepare your own questions. ...
  5. Dress professionally. ...
  6. Be confident and courteous. ...
  7. Here's what else to consider.
Oct 11, 2023

When choosing an insurance agent what are some important questions to ask? ›

Questions to ask your insurance agent
  • I've got my insurance. ...
  • Find insurance information and coverage. ...
  • What if I get in a vehicle accident? ...
  • Can I bundle my policies and receive a discount? ...
  • How can I learn more about home, auto and finances? ...
  • When I buy something, it's covered by my homeowners or renters policy, right?

What are the three things to know about insurance? ›

These are:
  • Premium: How much they need to pay for coverage.
  • Policy term: How long the policy lasts.
  • Policy limit: The maximum amount the policy will pay out for a covered peril.
  • Deductible: The amount the policyholder needs to pay out of pocket before the policy kicks in.
Nov 23, 2022

What are at least five factors to consider when selecting an insurance company? ›

Here are the main points to keep in mind when selecting an insurance company:
  • Licensing. Not every company is licensed to operate in each state. ...
  • Price. Many companies sell insurance policies and prices vary greatly from one to another, so it really pays to shop around. ...
  • Financial Solidity. ...
  • Service. ...
  • Comfort.

Why am I getting high car insurance quotes? ›

Car accidents and traffic violations are common explanations for an insurance rate increase, but other reasons why your car insurance rate can go up include changing your address, adding a new vehicle or driver, increases to claims in your ZIP code, and increases to car repair/replacement cost.

Why does insurance ask how many miles? ›

Your average mileage can affect your insurance rate because the more miles you drive, the more opportunity you have to be involved in an accident or other event. Some insurers, including Progressive, only ask about the length of your commute, while others ask for your estimated annual mileage.

What are three main reasons for car insurance? ›

6 reasons why you need car insurance.
  • quality auto coverage starts here. ...
  • Car insurance may be mandatory. ...
  • Car insurance offers financial protection. ...
  • Your lender or leasing agent may require auto insurance. ...
  • Car insurance can help protect you from the cost of repairs. ...
  • Auto insurance helps protect your passengers.

How do you lower your auto insurance premium? ›

Here are some ways to save on car insurance1
  1. Increase your deductible.
  2. Check for discounts you qualify for.
  3. Compare auto insurance quotes.
  4. Maintain a good driving record.
  5. Participate in a safe driving program.
  6. Take a defensive driving course.
  7. Explore payment options.
  8. Improve your credit score.

Does credit score affect car insurance? ›

On average, drivers with poor credit pay 118 percent more for full coverage car insurance than those with excellent credit. California, Hawaii, Massachusetts and Michigan prohibit or limit the use of credit as a rating factor in determining auto insurance rates.

What does having 80/20 coverage mean? ›

Simply put, 80/20 coinsurance means your insurance company pays 80% of the total bill, and you pay the other 20%. Remember, this applies after you've paid your deductible.

How do you answer an insurance adjuster question? ›

Give brief answers.

Try to answer each question in as few words as possible. Don't explain. If you are specifically asked to explain, do so in as few words and with as little detail as possible.

How do I talk like an insurance agent? ›

Hook your prospect with a strong opening sentence: It should address the needs of customers and why do they need insurance. Address their pain points: Most insurance customers tend to have common questions, and these are usually their concerns. It may include the premium amount, coverage, and even claims.

How to respond to insurance claims? ›

Promptly respond to letters and requests if they are unreasonable. If they are, say so, in writing. Be proactive: Give your insurer proof of your losses and ask for the dollar amounts you are entitled to. Don't wait for them to tell you how much they owe you.

What are 3 important tips on filing an auto insurance claim? ›

Important Tips
  • Read your policy. ...
  • If you don't understand your policy, ask your agent and/or company for clarification.
  • If you have an accident, call the police. ...
  • Get as much information as possible at the accident scene to furnish to your agent and/or insurance company.

References

Top Articles
Latest Posts
Article information

Author: Mrs. Angelic Larkin

Last Updated:

Views: 5814

Rating: 4.7 / 5 (67 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Mrs. Angelic Larkin

Birthday: 1992-06-28

Address: Apt. 413 8275 Mueller Overpass, South Magnolia, IA 99527-6023

Phone: +6824704719725

Job: District Real-Estate Facilitator

Hobby: Letterboxing, Vacation, Poi, Homebrewing, Mountain biking, Slacklining, Cabaret

Introduction: My name is Mrs. Angelic Larkin, I am a cute, charming, funny, determined, inexpensive, joyous, cheerful person who loves writing and wants to share my knowledge and understanding with you.