Navigate360 | Higher Ed's Leading CRM | EAB (2024)

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  2. Marketing and Enrollment /

Recruit, retain, and empower students in college and beyond.

Demo Navigate360

Navigate360 | Higher Ed's Leading CRM | EAB (1)

More Than a Decade of Proven Results in Student Success

10M

students served

2-12%

typical retention rate improvement

3-15%

typical graduation rate improvement

Staff Workflow & Automation

Empower Staff to Proactively Engage with Prospective and Current Students

Navigate360’s staff workflow and automation capabilities are designed to help your staff spend less time on routine tasks and more time directly with students. Features include:

  • Complete Student Profile
  • Coordinated Care Network
  • Cases & Referrals
  • Automated Alerts & Messaging
  • Two-Way SMS
  • Campaigns & Template Library
  • To-Dos
  • Appointments & Surveys
  • Events
  • Notes & Attachments
  • Faculty Progress Reports

NEW: Powered by AI

Navigate360 comes equipped with AI-powered capabilities to help free staff time for meaningful conversations with students and get students the answers they need quickly. AI capabilities include intuitive report building, message content generation, and a knowledge bot to connect students with resources quickly.

Compatible Integrations

Navigate360 can integrate with your SIS, LMS, email and calendar services, and the Common App.

Student Recruitment Management

Connect Recruitment and Retention in One System

Early connections with prospective students are critical to successful enrollment. Navigate360’s new Recruitment Management module extends the platform’s proven capabilities to help teams recruit and retain students within a single system. Features include:

  • 360° Prospect Profile
  • Pre-Enrollment History in Current Student Profile
  • Prospect and Contact Management
  • Communications and Campaign Management
  • Automated Workflows
  • Appointments and Events
  • Custom Application Builder (Integrates with the Common App)
  • Reporting and Analytics

Student Engagement Hub

Empower Students to Take Charge of Their Own Success

As student expectations change, Navigate360’s Student Engagement Hub helps you connect with students where they are and on their terms. The student app—available for iPhone, Android, and on desktop—provides structure for the college journey and proactive guidance at students’ pivotal moments. Navigate360’s Student Engagement Hub also enables virtual student onboarding, surveys, and more. Features include:

  • iOS and Android Apps
  • Student Success Network
  • Campus Resources
  • Appointment Scheduling
  • Hand Raise
  • Document Center
  • Class Schedule

Student Engagement Hub Features Include:

  • AI-Powered Knowledge Bot
  • In-App Messaging & Notifications
  • In-App Surveys
  • Program Advising
  • Career Match & Journeys
  • Holds Center
  • Study Buddies
  • Financial Planner
  • Program Explorer
  • Prospect Portal

Reporting & Analytics

Empower a Proactive Education Strategy

Navigate360’s suite of reporting and analytics tools empowers all users to identify opportunities for better student support. Dashboards continuously monitor student progress to help you make timely adjustments to your strategy. Templated reports offer accessible insight into ongoing advising activities, and data visualization tools let you prepare your own reports. Reporting and analytics features include:

  • AI-Powered Report Builder
  • Advanced Query Builder
  • Data Visualizer
  • Templated & Scheduled Reports
  • Automated Workflow from Reports
  • Population Health Analytics
  • Activity Analytics
  • Intervention Effectiveness Analytics
  • Historical Analytics
  • Predictive Model
  • Analytics Data Exports

The Student Success Collaborative

Connect with a Nationwide Network of Success Leaders

Partnering with EAB makes you part of the nationwide Student Success Collaborative, where you can learn from peer success leaders and share strategies that work. You’ll also have access to a decade’s worth of student success best practice research and tools to put practices into action.

Navigate360 | Higher Ed's Leading CRM | EAB (2)

"

Navigate360 is our mothership. It’s where we note every decision made, why we did something, when we met with someone. The transparency and accountability [it provides] is a gamechanger.

"

HEATHER SPEED, VICE PRESIDENT OF STUDENT SUCCESS,

PUEBLO COMMUNITY COLLEGE

"

Our work with Navigate360 across the last year helped us develop a philosophy of how we want to coordinate care for students.

"

LISA SETHRE-HOFSTAD, VICE PRESIDENT FOR STUDENT DEVELOPMENT & CAMPUS LIFE,

CONCORDIA COLLEGE

"

Working with EAB shifted our thinking in terms of coordination in that it’s very intentional. Our four-year graduation rates have increased dramatically.

"

STACEY BRADLEY, UNIVERSITY ORGANIZATIONAL EXCELLENCE OFFICER,

UNIVERSITY OF SOUTH CAROLINA

Meet the Navigate360 Team

Work with student success experts

Our higher ed experts become an extension of your team. In addition to the learning opportunities with the Student Success Collaborative, each of our partners works with a dedicated Strategic Leader who learns your organization and culture to steer your team to the right answers and resources.

Talk to Our Team

Navigate360 | Higher Ed's Leading CRM | EAB (3)

Ed Venit

Managing Director, Strategic Research

Specialties Student Success, Data and Analytics, At-Risk Students, Academic Advising, Administrative Efficiency and Effectiveness, Demographic Forecasting, Public-Private Partnerships

Navigate360 | Higher Ed's Leading CRM | EAB (4)

LaToya White

Managing Director, Student Success

Specialties Strategic Planning, Student Success, Performance Metrics, Process Improvement, Stakeholder Communication and Enfranchisem*nt, Academic Advising, Accountability and Assessment

Ready to get started with Navigate360?

To speak with an expert or request a demo, please submit this form.

Explore Navigate360 Case Studies

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    How California State University, Fullerton Narrowed Their Equity Gap and Saw a $29.4M Return on Student Success Investments

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    Understanding Immediate and Longer-Term Student Needs During COVID at Concordia College

Latest Research and Insights

Navigate360 | Higher Ed's Leading CRM | EAB (8)

Infographic

The Evolution of Student Success Metrics

This infographic explores how the way we define and measure student success has changed over time—and what to…

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Navigate360 | Higher Ed's Leading CRM | EAB (9)

Blog

The 4 stages of an integrated lifecycle approach for community college student success

Community colleges are still seeing significant retention problems for students who are early in their programs. Building an…

Community College Blog

Navigate360 | Higher Ed's Leading CRM | EAB (10)

Blog

How will we measure student success in the 2020s?

As we think about where student success is headed in the next decade, it’s useful to look back…

Student Success Blog

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Navigate360 | Higher Ed's Leading CRM | EAB (2024)

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