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As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
Duties & Responsibilities (upon Completion Of Training)
Determine coverage
Determine liability (who’s at fault for the damages)
Interview customers, claimants, and witnesses
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers and resolve claims
Must-have Qualifications
Three years of relevant work experience OR
Bachelor’s degree OR
Two years relevant work experience and an associate degree
Schedule: Monday-Friday, 8:30-5:30 pm during training; 9 am-6 pm after training.
Location: 11820 Harrison St, Ste 150, La Vista, NE 68128-5710
Compensation
Once you complete training (which includes passing any necessary testing requirements), your salary will be $52,000 - $53,500/year, however, during training, you will be paid an hourly rate based on your annual salary
Gainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/JobClaims
They assist in the investigation and evaluation of insurance claims and property damage, review contracts and policies for accuracy, assist in compiling administrative reports, and gather additional evidence and information for claimants, witnesses, or relevant professionals.
The hardest part of the job is dealing with customers and claimants. Be prepared to have someone call you 10 times in a row while you are on the line with another customer. The work can be very challenging and the caseloads at time can quickly become overwhelming. You will not have many easy days at Progressive.
Read all instructions, questions, and response options carefully. Think about real-life examples from past jobs or your current job when responding. Avoid second-guessing or over-thinking your responses. Try your best to complete every question.
How much does a Progressive Claims Adjuster make in California? As of Jun 22, 2024, the average annual pay for a Progressive Claims Adjuster in California is $66,444 a year. Just in case you need a simple salary calculator, that works out to be approximately $31.94 an hour.
Claims adjusters often work long hours, handle difficult clients and situations, and have to manage multiple claims simultaneously. All of these factors can lead to stress and burnout. To overcome this challenge, claims adjusters should prioritize self-care and stress-management techniques.
If you agree to give a statement make sure to be prepared. Keep records of all the details of the accident, witnesses, police reports, and other evidence. Make sure to review the evidence before you give a recorded statement. Finally, request a copy of the audio recording and transcript of the interview.
The pros and cons of being a claims adjuster include job security, good money, and a change of scenery at the cost of inconsistent hours, emotionally charged situations, and safety concerns. Some people say being a claims adjuster is the toughest job in the insurance industry. It's easy to see why.
Introduction: My name is Lidia Grady, I am a thankful, fine, glamorous, lucky, lively, pleasant, shiny person who loves writing and wants to share my knowledge and understanding with you.
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